Rex MD Review: Is It Worth It?

Rex MD is a telehealth platform focused on men's health, best known for affordable generic ED medications. It's owned by LifeMD, a publicly traded telehealth company, which adds a layer of legitimacy that some smaller competitors lack. But is it the right choice for you?

After reviewing the platform, pricing, customer feedback, and comparing it to alternatives, here's our honest assessment.

Is Rex MD Legit?

Yes. Rex MD is a legitimate telehealth service that connects patients with licensed US physicians. The company is based in New York and uses board-certified doctors for all consultations. Medications are sourced from US pharmacies and shipped in discreet packaging.

Rex MD has over 4,600 reviews on Trustpilot with about 67% rating the service as "excellent." That's a solid score for a telehealth platform, though there are enough complaints to warrant attention (we'll cover those below).

What Rex MD Offers

While Rex MD started with ED treatments, it's expanded into several men's health areas. Current offerings include erectile dysfunction treatment (their core business, offering both brand-name and generic options), hair loss treatment with finasteride, weight loss programs, testosterone support, insomnia treatment, and herpes outbreak management.

For this review, we're focusing primarily on their ED services, which remain the most popular reason people use the platform.

ED Medication Options

One area where Rex MD stands out is medication variety. Unlike some competitors that only offer generics, Rex MD provides both brand-name and generic versions of popular ED medications.

The generic pricing is competitive—$2-3 per dose is in line with other major telehealth platforms. The brand-name options are expensive (as they are everywhere), but it's nice to have the choice if you prefer them.

How Rex MD Works

The process is straightforward. You start by visiting their website and completing an online health questionnaire. This covers your symptoms, medical history, and current medications. A licensed physician reviews your information (Rex MD offers free consultations with your first order). If approved, the doctor prescribes medication based on your needs and preferences. Medications ship free via USPS, typically arriving in 2-4 days. Your subscription auto-renews monthly unless you cancel.

The consultation is entirely online—no video call required in most cases. If the physician determines you're not a candidate for ED medication, Rex MD offers a full refund.

What Customers Say

Customer reviews paint a mixed but generally positive picture.

Common Praise

Customers frequently mention that the platform is easy to use with a quick signup process. Many appreciate the fast shipping with discreet packaging. The affordability of generic medications gets positive comments, and people note that the medications work as expected.

Common Complaints

The most frequent complaints involve difficulty canceling subscriptions and ongoing charges. Some customers report slow or unhelpful customer service responses. There are occasional complaints about delayed shipping. A few users mention difficulty getting refunds.

Rex MD vs. Competitors

How does Rex MD stack up against other popular telehealth ED platforms?

The pricing is similar across platforms. Where Rex MD differentiates is offering brand-name Levitra (which some competitors don't carry) and the combination of brand and generic options. However, Hims has a 90-day money-back guarantee that Rex MD lacks.

Who Should Use Rex MD?

Rex MD is a solid choice if you want affordable generic ED medication with a simple online process, prefer having brand-name options available (even if you don't use them), don't have insurance that covers ED medication anyway, and are comfortable managing a subscription.

You might prefer alternatives if you want a money-back guarantee (try Hims), need more specialized treatment options like combination therapies, prefer platforms with better-reviewed customer service, or want to avoid subscription models entirely.

The Bottom Line

Rex MD is a legitimate telehealth platform offering affordable ED medication with a straightforward process. The pricing is competitive, the consultation is free, and medications are shipped quickly in discreet packaging.

The main concerns are around their subscription model and customer service. If you sign up, be aware that you're committing to recurring charges until you actively cancel. Some customers have reported friction when trying to do so.

For most men seeking basic ED treatment, Rex MD delivers on its promise. If you want extra peace of mind, platforms like Hims (with their money-back guarantee) might be worth the slight premium.